
SOC Engineering Supervisor
Neurosoft is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.
We have an open vacancy for a SOC Engineering Supervisor who will lead and manage a team of SIEM and SOAR Engineers.
📌 Location: Athens (North Suburbs)
📍 Working Model: Hybrid
What we are looking for:
Proven experience in team leading technical support teams for at least 2 years.
Ability to manage oncall schedules and optimize team performance.
Strong decision-making and problem-solving abilities under pressure.
Commitment to continuous improvement and training initiatives.
Strong knowledge of SIEM Solutions and specifically IBM QRadar and / or Azure Sentinel.
Main Responsibilities
Team Leadership: Lead a team of SIEM & SOAR Engineers by providing guidance, mentorship, and performance management to foster professional growth and in collaborative working environment.
Technical Oversight: Oversee the design, implementation, and maintenance of our SIEM infrastructure, ensuring alignment with security best practices and organizational objectives.
Operational Excellence: Drive the continuous improvement of SIEM operations, optimizing data collection, normalization, correlation, and reporting processes to enhance threat detection and response capabilities.
Log source integrations: Collaborate with Detection Engineers to define and implement effective log collection methods for supported logsources.
Technology Evaluation: Stay informed about emerging SIEM technologies, tools, and trends, and evaluate their potential for enhancing our security operations and services.
Operational Optimization: Optimize the SIEM Infrastructure in order to ensure smooth operation and qualitive service delivery. Develop and deploy any automation which is deemed necessary to improve the overall operation.
Reporting and Documentation: Oversee the creation of comprehensive reports and documentation related to SIEM operations and performance metrics for internal and external stakeholders.
Resource Management: Allocate resources effectively to manage workloads, projects, and ongoing operational tasks, ensuring deadlines are met and quality standards are maintained.
What we offer
Private Healthcare
Company Laptop
Remote Work Option
Company Sponsored Certifications